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Privacy Policy

Aparta LTD Privacy Policy

For the purposes allowed under Organic Law 15/1999, of December 13, on the Protection of Personal Data Aparta LTD informs the User that he/she is the holder of personal data files registered in the RGPD (General Registry of Data Protection). This is where your data will be stored and processed in order to provide the requested services and send you information about our company that may be of interest to you.

SUBMISSION AND REGISTRATION OF PERSONAL DATA

The provision of personal data is mandatory in order to be able to contact Aparta LTD and receive information about the services they provide.

Any failure to provide the requested personal data, or failure to accept this data protection policy as a whole, will therefore prevent subscription, registration or receipt of information about such services.

Accuracy and truthfulness of the data provided.

The User who provides personal information to Aparta LTD is solely responsible for the veracity and correctness of the data included, exonerating Aparta LTD of any responsibility in this regard.

Users undertake to guarantee, and be answerable for, the accuracy, validity and authenticity of the personal data provided, under all circumstances, and will be responsible for keeping them properly updated. The User agrees to provide complete and correct information when filling in the registration or subscription form.

Aparta LTD is not answerable for the veracity of any information which it has not created or compiled, or which is derived from external sources. Neither will it assume any responsibility for hypothetical damages that could originate through the use of such information.

Aparta LTD therefore extent of responsibility for any loss or damage that the User may suffer as a result of errors, faults or omissions in the information provided by Aparta LTD when such information comes from sources other than Aparta LTD

Reasons for storing User Data

We store User Data for the following reasons:

1. Customer base analysis and product improvement.

We use your data to improve our services. We do statistical analysis on info we collect, qualitative and quantitative.

We store usage data, device data and referral data to analyse user behavior and trends, understand how clients use our services and to detect pain points. The aim is to improve our services and decide which new feature to build next.

2. Communication: Commercial Purposes and Customer Retention

We use your Data to communicate with business leads & customers. Main communication channels are: Email and phone calls.

Type of User Data Stored

Type of user data usually acquired/stored/used:

  • Name
  • Surname
  • Company Details
  • Email Address
  • Phone number
  • Reservation data

    How the User Data is collected

    The cookies Aparta LTD uses are small text files that store data made available by your web browser, such as language preference. This information helps us give you a better experience.

  • Cookies do not provide us with any personally identifiable information.
  • You can change or block cookies in your browser settings.
  • Cookies do not harm your computer or impact your online security.

    We also may use cookies and an IP tracking code to collect data for for stats, including: date of first visit, number of visits, date of last visit, URL, domain, browser, and screen resolution.

    Cookies don’t tell us anything other than your IP address, but they might store personal data you give us via our web forms. We might use them to recognize you by name, recognize our Application Providers, or make sure that if you click out to our partners’ sites it’s not counted more than once in a 24-hour period.

    Acceptance and Consent

    The User declares that he/she has been informed of the conditions laid out applying to personal data protection, and that he/she has accepted and consented to the processing of their personal data by Aparta LTD, in the manner, and for the purposes, indicated in this Personal Information Protection Policy.

    The GDPR steps up the standard for disclosure when obtaining consent, as it needs to be “freely given, specific, informed and unambiguous,” with controllers using “clear and plain” legal language that is “clearly distinguishable from other matters”

    Essentially, our potential customers will never be forced into consent, or be unaware that they are consenting to the storing of their personal data. They will always know exactly what they are consenting to and they must be informed in advance of their right to withdraw that consent.

    Right to be forgotten & Right of Data Portability

    Aparta LTD follows GDPR regulation adhering to two new rights for data subjects:

    a) 'Right to be forgotten' :

    The data subject shall have the right to obtain from ApartaLTD the erasure of personal data concerning him or her without undue delay and Aparta LTD has the obligation to erase personal data without undue delay.

    b) 'Right to data portability' :

    That allows data subjects to demand Aparta LTD a copy of their data in a common format. Data subjects always have the right to request access to their data.

    These two rights will now make it easier for users to request deletion of any stored information or to access collected information. This principles are incorporated in our working procedures.

    The timescale for processing an access or deletion request will drop to a 30 day period.

    User Data Storage Length

    We might store information to comply with the law, fight fraud, collect debts, resolve disputes, troubleshoot problems, assist with an investigation, enforce our terms of service or anything else required by law.

    We will always handle information in accordance to this privacy policy, and only for as long as the law allows. After that, we’ll destroy or anonymize your data.

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